Privacy & Data Protection

Privacy Policy

This Privacy Policy explains how Caribe Airport Transfers collects, uses, protects, and shares information when you visit our website, request a quote, make a transportation reservation, communicate with our team, or use our online services.

Last updated: August 7, 2026
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Your privacy matters to us.

We collect only the information reasonably necessary to operate our private transportation services, process reservations, communicate with customers, improve our website, and maintain the security of our booking system.

01

Who This Privacy Policy Applies To

This Privacy Policy applies to visitors and customers of Caribe Airport Transfers who interact with caribeairporttransfer.com, our online booking forms, reservation communications, customer support channels, and transportation services.

By using our website or submitting information through our booking system, you acknowledge the practices described in this Privacy Policy.

02

Information We Collect

The information we collect depends on how you interact with our website and services. It may include:

Personal and Contact Information

  • First and last name
  • Email address
  • Telephone or WhatsApp number
  • Information included in messages or special requests

Transportation and Reservation Information

  • Pickup and drop-off locations
  • Pickup date and time
  • Return date and time for round-trip reservations
  • Number of passengers
  • Number of suitcases or luggage items
  • Selected vehicle category
  • Airline and flight number when provided
  • Transfer type, route, and reservation details
  • Selected payment method

Technical Information

  • IP address
  • Browser and device information
  • Approximate geographic information
  • Pages viewed and interactions with our website
  • Referral and campaign information
  • Cookies and similar technologies
03

How We Use Your Information

We use information collected through our website and reservation system for purposes including:

  • Providing quotes and displaying available transportation options
  • Creating, reviewing, confirming, and managing reservations
  • Assigning appropriate vehicles and transportation personnel
  • Coordinating airport, hotel, resort, cruise port, and other pickups
  • Monitoring flight-related pickup information when provided
  • Communicating confirmations, updates, instructions, or changes
  • Processing or facilitating payments
  • Responding to questions and customer service requests
  • Preventing fraudulent, abusive, or unauthorized activity
  • Maintaining and improving website performance and usability
  • Measuring website traffic and marketing performance
  • Complying with applicable legal, accounting, and regulatory obligations
04

Booking and Transportation Information

When you request or make a transportation reservation, we need information that allows us to identify the correct trip, vehicle, pickup location, destination, passenger capacity, and schedule.

When airline and flight information is provided, we may use it to coordinate airport pickup operations and to help our reservations or transportation team monitor arrival information.

Information shared for transportation fulfillment Reservation information may be provided to drivers, dispatchers, transportation partners, or other service personnel only to the extent reasonably necessary to perform your requested transportation service.
05

Payments and Payment Providers

Depending on the options presented during checkout, customers may be able to pay online through a third-party payment provider or select a payment-at-pickup option.

PayPal

When PayPal is selected, payment processing is performed through PayPal's systems. Payment information submitted directly to PayPal is governed by PayPal's own privacy and security practices.

Caribe Airport Transfers does not need to store your complete payment card number when payment is processed directly by PayPal.

You can review PayPal's privacy practices at: PayPal Privacy Statement .

Cash / Payment at Pickup

When Cash or another payment-at-pickup option is selected, no online card payment is charged by our website for that reservation. The applicable amount is paid according to the payment instructions provided with the booking.

06

Cookies, Analytics and Website Technologies

Our website may use cookies and similar technologies to operate essential website functions, remember settings, understand visitor behavior, measure website performance, and improve the booking experience.

Google Services

We may use Google services such as Google Analytics, Google Tag Manager, Google Maps, and Google reCAPTCHA. Depending on the service, Google may process technical information such as IP address, device information, browser information, website interactions, and cookies or similar identifiers.

Google Maps is used to help customers identify pickup and drop-off locations and to support route and distance-related functionality in the booking system.

Google reCAPTCHA may be used to help protect forms and website functions against spam, bots, fraud, and automated abuse.

For more information about Google's privacy practices, visit: Google Privacy Policy .

07

When We Share Information

We do not sell your personal information. We may share information only when reasonably necessary for legitimate operational purposes, including with:

  • Drivers and transportation personnel fulfilling your reservation
  • Authorized transportation or operational partners
  • Payment processors such as PayPal
  • Website hosting, security, email, and technology providers
  • Analytics and mapping providers such as Google
  • Professional advisors when necessary
  • Authorities when disclosure is required by applicable law

Third-party providers process information according to their own contractual obligations, privacy policies, and applicable laws.

08

Data Security

We use reasonable administrative and technical measures designed to protect information against unauthorized access, loss, alteration, misuse, or disclosure.

These measures may include encrypted website connections, restricted administrative access, security tools, protected booking systems, anti-spam technology, and reputable third-party service providers.

Please remember No website, internet transmission, or electronic storage system can guarantee absolute security. Customers should avoid sending sensitive financial information through ordinary email or messaging services.
09

How Long We Keep Information

We retain personal and reservation information only for as long as reasonably necessary to provide our services, maintain booking and business records, resolve disputes, prevent fraud, and comply with applicable accounting, legal, or regulatory requirements.

When information is no longer reasonably required, we may delete, anonymize, or securely archive it as appropriate.

10

Your Privacy Rights and Choices

Subject to applicable law and the circumstances of your request, you may contact us to:

  • Ask what personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of information where legally appropriate
  • Withdraw a consent previously provided where applicable
  • Ask questions about how your information is processed

We may need to verify your identity before processing certain privacy requests.

11

Children's Information

Our online booking services are intended to be used by adults making transportation arrangements. Information relating to children may be provided by a parent, guardian, or responsible adult when reasonably necessary to arrange transportation for a traveling party.

12

Third-Party and International Processing

Some technology and payment providers used by our website operate internationally. As a result, information processed by those providers may be stored or processed in jurisdictions other than the country from which you access our website.

Their processing practices are governed by their respective privacy policies and applicable data protection requirements.

13

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, booking technologies, payment providers, legal requirements, or business practices.

When the policy is revised, the updated version will be published on this page with a revised “Last updated” date.

14

Contact Us About Privacy

Questions, requests, or concerns regarding this Privacy Policy or the handling of personal information may be directed to Caribe Airport Transfers.

Caribe Airport Transfers

Private transportation services · Punta Cana, Dominican Republic

info@caribeairporttransfer.com